Return & Refund Policy
Return & Refund Policy
Last updated: June 2026
Last updated: June 2026
Our products are printed to order. Each item is produced specifically when you place your order, which means we do not hold pre-made stock.
Ångerrätt / Right to Cancel (EU & Swedish Customers)
Under EU consumer law and the Swedish Distance Contracts Act (Distansavtalslagen), you have the right to withdraw from your purchase and cancel your order within 14 days of receiving your item, without giving any reason.
Under EU consumer law and the Swedish Distance Contracts Act (Distansavtalslagen), you have the right to withdraw from your purchase and cancel your order within 14 days of receiving your item, without giving any reason.
To exercise your right of withdrawal, you can use any of the following methods before the 14-day window closes:
- Digital Withdrawal (Recommended): Click the "Ångra avtal här" (Withdraw from contract here) link located in our website footer, fill out the simple form, and click "Bekräfta ångerrätt". You will receive an instant digital receipt.
- Email: Send an explicit statement of your decision to withdraw to info@baitandplunder.com.
Exemptions from the Right of Withdrawal
Standard apparel sizes featuring our pre-made graphic designs are fully eligible for return. However, items that have been specifically personalized or made to your individual design specifications (e.g., custom names, custom text, or unique graphics requested by you) are strictly exempt from the standard right of withdrawal.
Standard apparel sizes featuring our pre-made graphic designs are fully eligible for return. However, items that have been specifically personalized or made to your individual design specifications (e.g., custom names, custom text, or unique graphics requested by you) are strictly exempt from the standard right of withdrawal.
Return Shipping & Address
Return shipping costs for change-of-mind cancellations are the customer's responsibility. Do not return items to our printing partner’s address, as they will not be processed. All authorized physical returns must be shipped to our domestic processing address:
Return shipping costs for change-of-mind cancellations are the customer's responsibility. Do not return items to our printing partner’s address, as they will not be processed. All authorized physical returns must be shipped to our domestic processing address:
Ian Braun Henri
Södra Parkgatan 20A
214 22, Malmö
Sweden
Södra Parkgatan 20A
214 22, Malmö
Sweden
We highly recommend using a tracked shipping service. You remain responsible for the items until they safely arrive at our address.
Refunds
We will issue your refund using the original payment method within 14 days from the day you notified us of your withdrawal. However, we reserve the right to withhold the refund until we have received the physical items back, or until you have supplied verifiable proof of having sent the items back, whichever happens first.
We will issue your refund using the original payment method within 14 days from the day you notified us of your withdrawal. However, we reserve the right to withhold the refund until we have received the physical items back, or until you have supplied verifiable proof of having sent the items back, whichever happens first.
Defective, Damaged, or Wrong Items
If your order arrives damaged, has a print defect, or is the wrong item, we will make it right. Contact us at info@baitandplunder.com within 14 days of delivery with your order number and a clear photo of the issue. We will arrange a free replacement or issue a full refund.
If your order arrives damaged, has a print defect, or is the wrong item, we will make it right. Contact us at info@baitandplunder.com within 14 days of delivery with your order number and a clear photo of the issue. We will arrange a free replacement or issue a full refund.
Contact Details
Ian Braun Henri · Södra Parkgatan 20A · info@baitandplunder.com · 0760151881
Ian Braun Henri · Södra Parkgatan 20A · info@baitandplunder.com · 0760151881